References
Fidelitas

The Fidelitas Group chose Stain solutions

The Fidelitas Group is a leader in Italy in the private security and valuables in transit industry. The collaboration with STAIN transpired from the need to track all operations relating to surveillance and valuables in transit.

Project description

OBJECTIVES

  •  Implementation of structured, advanced software to computerise security operations and the valuables in transit operations at all of the group's national branches.

CHARACTERISTICS

An advanced technological solution based on MOBILE handheld terminals (GPRS and WiFi), integrated with the company management system to eliminate all manual tasks requiring office personnel, security patrols and transport teams to complete hard copies of documents required to track activities and routes. The solution guarantees:

  • Real-time monitoring of vehicle routes from all enabled PCs.
  • Tracking of all bags/packages carrying valuables and inspection and security activities.
Benefits achieved

IN RELATION TO VALUABLES IN TRANSIT OPERATIONS

  • Package sorting times reduced in vaults.
  • Complete tracking of the movements of all packages/bags/containers/cases with HDS handled by Fidelitas.
  • Computerisation of operational procedures for the delivery, collection and internal organisation of packages, containers, bags and money, resulting in standardisation and guidance for operations, making tasks independent of the people performing them.
  • Better training for personnel in less time.
  • Elimination of human error in phases to transfer seals, organise and handle packages.
  • Real-time visibility of the status of packages and routes for all automated branches.
  • Extremely fast and easy searching for one or more packages by seal number, place of origin, customer and other criteria which can be freely stipulated.
  • Immediate response for customers, by avoiding laborious hard copy searches.

IN RELATION TO SECURITY OPERATIONS

  • Real-time visibility of the status of security guard surveillance operations in progress.
  • Computerised management of surveillance operations and prompt intervention with mission control in real time.
  • Management of interfaces and integration with every team's key management system.
  • Support for security guards in reaching objectives with the use of satellite navigation tools.
  • Automation of the process for totalling activities implemented (times, routes, stops etc.).
  • Use of standard technology platforms for supporting hardware and application software development.
  • Computerisation of the process to complete vehicle operation forms and totals for service implementation data on the EUPLAN system.
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